Home > Science and technology > Mobile and gadget
Reading time estimate: 1 min

Apple closed AppleCare plaintiffs' case for $ 95 million

On June 30, Apple filed a complaint with a group of users about false advertisements for the AppleCare service. The petition for this case started in 2016, and since then, three sessions have been held to resolve this case, until finally, in the fourth session, the parties reach a final agreement. Finally, Apple agreed to pay $ 95 million to end the case.

The plaintiffs allege that Apple's AppleCare service deceived them with its misleading ads. The ads clearly show that if your iPad or iPhone suffers physical damage or hardware defects, the service must replace or repair them. If the product is replaced, the new product must have the same quality as the previous product. However, it seems that Apple is replacing the damaged products with its refurbished products, which is why users have complained to Apple.

BingMag.com Apple closed AppleCare plaintiffs' case for $ 95 million The AppleCare service is a service provided by Apple that users can purchase when purchasing products from this service. (You got it right; this service is not like a free warranty and must be purchased.) By selling this service to the customers, the company is committed to supporting any defects in its products such as impact, water corrosion, breakage, etc. and at no cost. Refurbished products are actually products that have been returned to the seller or distributor for some reason and, after debugging, are marketed again as a refurbished product. be. Note that refurbished return products are not second-hand goods and have not been used yet, but due to defects in packaging, hardware or software, they can not be sold to the consumer and therefore the sales representative has returned it to the manufacturer. Apple's lawyers say the plaintiffs cannot prove that the reported hardware problems were due to the use of refurbished components, and a phrase similar to the previous product quality would not necessarily mean a new product. The plaintiffs in this Apple case have been using AppleCare and AppleCare Plus services since July 20, 2012.


READ NEXT IN: science and technology / mobile and gadget

BingMag.com 10 popular mobile phones in BingMag (November 1, 1400) mobile and gadget

Some phone brands are more popular among users than other phones and experience better sales. In this weekly article, we will introduce you to the most popular phones among the users of BingMag online

BingMag.com What is electronic ink and how does it work? mobile and gadget

If you are one of those people who read a lot of books and now you want to read electronic versions of books, gadgets based on electronic ink can probably be your opinion. To attract. Here are the ben

BingMag.com Why is there a difference between Samsung's flagships in the US and the rest of the world? mobile and gadget

According to images captured by the Galaxy S21 series handsets, the Snapdragon 888 models sold in the US appear to be of higher quality than They have models with the Exynos 2100.

BingMag.com Why is the merger of Samsung Galaxy Note and S series a smart decision? mobile and gadget

Over the past few months, there has been a lot of evidence about the death of the Samsung Galaxy Note series, and new news about the Galaxy S22 Ultra has once again been confirmed. They hit on this is