With disruptions to Microsoft servers over the past few
days, some Xbox users have been unable to purchase or play
digital games for 12 hours on some days.
Server Problems were first confirmed by the Microsoft
Support Team on Friday, May 6, 2022. In fact, the team said that it
is aware of the Problems that users have had in the process
of buying, running the game and using the cloud service. In the
first place, Microsoft fixed the Problems in the game
purchase process within a few hours, but it took about 12 hours for
all the users who had Problems to be able to play their
purchased games without any problems.
At the time of writing, Xbox Support has acknowledged
that some users may still not be able to access services such as
Netflix and Disney Plus. The issues raised once again highlight the
potential Problems of digital rights management (DRM)
technologies and how such systems can sometimes prevent
users from using the work they have purchased.
These server glitches have also sparked a wave of complaints on social media. A member of Night Dive Studios criticized the problem, calling DRM Online "cancer." On the other hand, Ben Turpin, as one of the industry journalists, added in this regard:
This is why Microsoft should put aside its pride and arrogance
and eliminate DRM. I am sure that this system violates consumer
rights. What if Xbox Live crashes due to a week of hacking?
No one can play their digital games. I have a lot of respect for
Microsoft, but DRM is nonsense.
As a streamer and host of some Xbox applications, Press Lily has also called for more transparency on how the system works. "Xbox issues show that their digital rights management technology needs to change," he said. games that download to my console must be playable offline without logging in. I hope we get transparency and a solution to this problem.
Finally, on Monday, May 9, the Xbox Support Twitter
account claimed that other users should not have trouble trying to
play digital games. However, according to users, this problem is
still not completely resolved and some users are still unable to
experience the game.